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Jason Bloomberg

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Celonis: Tracing Digital Process Footprints to Help Enterprises Increase Efficiency and Improve Agility

An Intellyx Brain Candy Brief

Most enterprise management teams have little understanding of how things actually work inside their organizations. While many enterprise organizations have gone to great lengths to model and document how they think things should work — there is often a great unknown divide between that ideal state and the inefficiencies and variances that exist in reality.

Using a technique called process mining, Celonis helps organizations ‘turn on the lights’ to see how things really work. They recognized that in today’s digitally-powered enterprise organizations, employees leave digital footprints when performing almost all activities. Based on this insight, Celonis traces those footprints and assembles them into an event log that helps organizations understand who is performing which activities, when they’re performing them and how long they are taking to complete.

As you might expect, this treasure trove of data offers organizations the ability to understand exactly how employees are executing business processes in real life and to identify inefficiencies and improvement opportunities. But when combined with known desired states (in the form of process models) and some machine learning, Celonis enables organizations to rapidly identify the most impactful opportunities and identify ways in which they can transform their business processes to drive organizational agility.

Copyright © Intellyx LLC. Intellyx publishes the Agile Digital Transformation Roadmap poster, advises companies on their digital transformation initiatives, and helps vendors communicate their agility stories. As of the time of writing, none of the organizations mentioned in this article are Intellyx customers. To be considered for a Brain Candy article, email us at [email protected].

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Jason Bloomberg is a leading IT industry analyst, Forbes contributor, keynote speaker, and globally recognized expert on multiple disruptive trends in enterprise technology and digital transformation. He is ranked #5 on Onalytica’s list of top Digital Transformation influencers for 2018 and #15 on Jax’s list of top DevOps influencers for 2017, the only person to appear on both lists.

As founder and president of Agile Digital Transformation analyst firm Intellyx, he advises, writes, and speaks on a diverse set of topics, including digital transformation, artificial intelligence, cloud computing, devops, big data/analytics, cybersecurity, blockchain/bitcoin/cryptocurrency, no-code/low-code platforms and tools, organizational transformation, internet of things, enterprise architecture, SD-WAN/SDX, mainframes, hybrid IT, and legacy transformation, among other topics.

Mr. Bloomberg’s articles in Forbes are often viewed by more than 100,000 readers. During his career, he has published over 1,200 articles (over 200 for Forbes alone), spoken at over 400 conferences and webinars, and he has been quoted in the press and blogosphere over 2,000 times.

Mr. Bloomberg is the author or coauthor of four books: The Agile Architecture Revolution (Wiley, 2013), Service Orient or Be Doomed! How Service Orientation Will Change Your Business (Wiley, 2006), XML and Web Services Unleashed (SAMS Publishing, 2002), and Web Page Scripting Techniques (Hayden Books, 1996). His next book, Agile Digital Transformation, is due within the next year.

At SOA-focused industry analyst firm ZapThink from 2001 to 2013, Mr. Bloomberg created and delivered the Licensed ZapThink Architect (LZA) Service-Oriented Architecture (SOA) course and associated credential, certifying over 1,700 professionals worldwide. He is one of the original Managing Partners of ZapThink LLC, which was acquired by Dovel Technologies in 2011.

Prior to ZapThink, Mr. Bloomberg built a diverse background in eBusiness technology management and industry analysis, including serving as a senior analyst in IDC’s eBusiness Advisory group, as well as holding eBusiness management positions at USWeb/CKS (later marchFIRST) and WaveBend Solutions (now Hitachi Consulting), and several software and web development positions.